1. Prices and plans
The service is offered in two plans: a free plan, described in article 2, and Premium.
The Premium list price is €49.99/month plus VAT per practitioner, or €549.89/year plus VAT — twelve months for the price of eleven. The plan includes 5 GB of storage; more is sold in 10 GB blocks at €4.99/month (€54.89/year).
A user who quotes a valid invite code from another Premium user gets a reduced list price: €44.99/month plus VAT, or €449.90/year plus VAT — twelve months for the price of ten. The code is entered during account registration only, in the field provided on the sign-up form: after registration it can no longer be supplied, on any account and at any time, not even before a subscription is activated. The reduced price applies for the whole life of the subscription, subject to article 8. The programme's terms are in article 10.
Where more than one practitioner takes part in the firm, each of them occupies a seat on the subscription holder's plan: the terms for additional seats are in article 11.
The assistant is included in both plans and is metered in credits. One credit corresponds to one eurocent of processing at the model provider, at that provider's list price: every assistant request, every reading of a scanned document, every drafting of a filing and every dictation consumes credits in proportion to the work actually done. Premium includes 4,500 credits a month at the standard list price and 3,375 credits a month at the reduced list price above, whatever the billing period chosen. Unused monthly credits do not carry over to the following month.
Once the month's credits are used up, the user may buy top-ups as one-off payments: 500 credits for €9.99 plus VAT, 1,500 credits for €24.99 plus VAT, 5,000 credits for €69.99 plus VAT. Purchased credits do not expire and are consumed after the monthly ones. Top-ups are not subscriptions and do not renew.
The credit balance, the detail of what was consumed and the available top-ups are shown in the Abbonamento section of the application. When credits are not sufficient to carry out a request, the assistant refuses it before starting, stating why: the service is not delivered in a reduced form.
The price charged is shown at checkout before payment, with applicable taxes itemised. Premium is activated from the web application only.
2. Free plan
The free plan does not expire and requires no payment method. It allows 5 client records, 5 matters open at the same time (completed ones do not count), 250 MB of storage with individual files up to 25 MB, 150 pages a month of text-less documents put through automatic reading, and 40 assistant credits a month, on the terms of article 1. The deadline engine and adjournment recalculation are not limited. Filing a document consumes assistant credits, in the measure of the processing actually performed (automatic reading of text-less documents and classification of the filed document); once the available credit is exhausted the document is still archived, retained and made searchable, and only the automatic classification is not performed, resuming with the next period's credit. Calendar sharing, synchronisation with external calendars, reminders by push and email, and restoring from backup are not included in the free plan; exporting your own data remains available at all times. Nothing is charged unless the user explicitly activates a subscription.
3. Renewal
The subscription renews automatically at the end of each billing period unless renewal is turned off before expiry.
4. Cancellation
Cancellation can be carried out by the user from the payment provider's customer area. Cancelling prevents further renewals; the service stays active until the end of the period already paid for.
At the end of that period the account returns to the free plan.
For the following seven days nothing changes: all data already entered stays accessible and editable even where it exceeds the free plan's limits, and those limits apply to new entries only. During this period the user can export their entire archive from the Backup section, and can indicate in the application which clients, matters and documents they wish to keep.
After those seven days the account is brought back within the free plan's limits: the clients, open matters and documents indicated by the user are kept and, for anything not indicated, the most recent up to those limits; the remainder is deleted. Completed matters are neither counted nor deleted. The user receives a summary of what was removed.
The deletion does not take place if, within the seven days, the subscription is reactivated or the Premium plan is otherwise granted to the account. In that case the procedure is cancelled and the data remains intact.
Users are strongly advised to export their data before the deadline. Export is available free of charge and without limits at any time, on every plan.
5. Payments and invoicing
Payments are handled by a specialised external provider. Payment errors or failed charges may lead to suspension or limitation of the service until resolved.
6. Right of withdrawal (consumers)
Where applicable under the Italian Consumer Code, a consumer may withdraw within 14 days of concluding the contract. For digital services supplied immediately at the user's request, the statutory limitations on the right of withdrawal may apply.
7. Refunds
Save for legal obligations or a different written agreement, no pro-rata refunds are given for periods already used. The right to a refund in cases required by law is unaffected.
8. Price changes
Any price change is notified with reasonable advance notice and applies to renewals falling after the effective date.
9. Termination and return of data
On termination the user can export a complete archive of their data from the application's Backup section. Export is available on every plan, including the free one. On request, the data is deleted.
10. "Invite a colleague" programme
Every user with an active Premium subscription receives a personal invite code. A user who quotes that code when registering their account, on the terms of article 1, gets the reduced list price set out there when they activate Premium. A code not supplied at registration cannot be attached to the account later.
The user who provided the code (the "referrer") is credited 20% of the amounts actually paid by the referred user, net of VAT, for each settled invoice. The amount accrues when the invoice is paid and is not due on unpaid, reversed or refunded invoices.
Accrual continues for as long as the referred user keeps an active subscription and the referrer keeps an active Premium subscription. If the referrer's subscription ends, accrual is suspended and resumes on any reactivation; amounts already accrued are retained.
The accrued balance is settled by bank transfer to the details supplied by the referrer in their profile. It is not a discount on the referrer's own subscription and is not an offsettable credit. Settlement takes place once a minimum threshold of €50 is reached; below that threshold the balance is carried forward and added to later accruals.
The referrer is responsible for the accuracy of the bank details supplied and for their own tax obligations on the amounts received. Perlegis may request the information needed to meet its legal obligations before settling.
Using one's own code on an account attributable to the same person is not permitted. Perlegis may suspend settlement and cancel accruals in the event of abuse of the programme, notifying the user concerned.
The programme may be varied or discontinued on 30 days' notice. Any variation does not affect amounts already accrued.
11. The firm: additional seats
What it is. The “firm” feature lets the user who activated Premium — referred to below, using the word the application itself uses, as the “titolare” or subscription holder — give other people access to their own clients, matters, diary and archive, each with their own account and with only the permissions of the role assigned to them. “Titolare” is used here in a contractual sense and bears no relation to the data controller (“Titolare del trattamento”) named in the Privacy Policy.
Seats. Every person taking part in the firm occupies a seat on the holder's subscription, the holder included. It is a “seat” and not a “lawyer seat”: a collaboratore — the role a trainee holds — occupies one without being a lawyer. The “associato” and “collaboratore” roles occupy one seat each; the first “segreteria” role occupies none, and from the second each occupies one. A free seat is required before each invitation.
Price. Each additional seat is charged at the same list price as the holder's own subscription, on the same billing frequency and inclusive of the reduced price under article 1 where applicable: €49.99/month plus VAT or €549.89/year plus VAT, or €44.99/month plus VAT or €449.90/year plus VAT under the reduced price. Adding a seat does not change the subscription's renewal date.
Adding and removing. Seats are added and removed by the holder alone, from the web application, in the “Lo studio” section. Adding takes immediate effect: the current billing period is charged the amount proportionate to the days remaining, as computed by Stripe, and from the following renewal the seat is billed in full. Only a free seat may be removed — one occupied neither by a person already admitted nor by an invitation still outstanding; removal reduces the number of seats billed, subject to the adjustment Stripe applies. The number of seats cannot fall below one.
The person invited pays nothing. The invited person joins with their own account and owes Perlegis nothing for taking part in the firm. While their participation is active, their account enjoys the features of the holder's plan, within the limits of the role assigned. Any personal subscription of the invited person is not suspended, altered or refunded as a result of joining the firm: to stop paying for it, it must be cancelled under article 4. A person takes part in one firm at a time. An invitation expires if not accepted within thirty days.
Data. Clients, matters and documents created within the firm remain attributable to the holder's subscription. When a person is removed from the firm, or leaves of their own accord, those items stay with the firm, responsibility for the matters reverts to the holder, and the departing person loses access to them. Data held in the invited person's account before joining remains exclusively theirs, does not enter the firm and is not accessible to the other participants.
The holder's responsibility. The subscription holder is responsible for choosing the people admitted to the firm and for the permissions assigned to them. Access to case files entails the disclosure of information covered by professional secrecy; its communication to persons not entitled to it remains the holder's responsibility. The processing of personal data is governed by the Privacy Policy.
If the holder's Premium ends. Where the holder's subscription ceases, seats return to one and no new invitations can be issued; participations already active are not deleted, but the accounts concerned revert to the features of the free plan. Article 4 applies to the firm's data.
Withdrawal and refunds. Articles 6, 7 and 8 apply to additional seats. No refund is due for the part of a period in which the seat was available.